Frequently Asked Questions
neo-mixer.com

How long does the process of mixing take?

We have a sufficient reserve of NEO, which allows our customers to make operations independently from each other. We never combine customers’ coins in an output transaction. Moreover, you can set a time delay for each operation to make the process of mixing coins more thorough. Your coins will be sent in compliance with the time delay customized.

I have accidentally closed my browser window, what should I do now?

You don't have to keep your browser window open after you have received the address to send coins. The mixing process occurs automatically.

How much does an address for mixing active?

A generated address is valid infinitely, with no time limit.

Do you keep any logs?

The neo-mixer.com service does not store any information about processed transactions and does not keep server logs.

What is the largest amount to mix?

We have enough Ethereum on board for any amount to mix. If you need an uncommonly large amount (more than 50000 NEO), we will get a notification and unfreeze our cold storage. Don't worry we will do our best to help you!

What is the least amount?

Please remember that the minimum amount for mixing is 10 NEO The fewer amount is to be a donation for our service.

Can I trust my anonymity to you?

The neo-mixer.com service does not store any information about processed transactions and does not keep any logs.

What is your service fee?

The mixing fee ranges from 1% to 5%
The higher percentage - better anonymity

Where should I contact if I have questions?

For any questions, write to the mail Mixer support